Support

Email vikasahuja1971@gmail.com. We reply within 2 working days. Please include:

• Your registered mobile number or devotee handle.
• Your phone model and the app version, shown in your phone's Settings under Apps.
• What happened, and a screenshot if possible.

Never send your OTP, PIN or password. Our team will never ask for them.

How do I create an account?

Open the app, go through the welcome screens and enter your mobile number. Indian mobile numbers receive a one-time password (OTP) by SMS. Mobile numbers outside India set up a 6-digit PIN instead. Then add your name and profile details.

My OTP has not arrived

• Check that the number and the +91 country code are correct.
• Make sure you have mobile signal and that SMS from unknown senders is not blocked.
• Wait a minute before requesting a new code. For your security, the number of codes per hour is limited.

I forgot my PIN

Email us from your registered email address, or with your registered mobile number, and we will help you reset it.

How do I ask a question?

On the Home tab, open Sai Assistant. Type your question or tap the microphone and speak. You can choose English or Hindi. Replies are shown as text and read aloud.

Voice is not working

• Allow microphone and speech recognition for Sai ki Family in your phone's Settings.
• Check your internet connection and phone volume, and that silent mode is off.

I reached a limit

Each account can ask up to 50 questions a day. The limit resets the next day.

Sai Assistant is an AI and can make mistakes. Read the Sai Assistant Disclaimer.

• Sharing an experience: on the Home tab, choose Create a post, add text, photos, video or audio, and post.
• Editing or deleting a post: open the menu on your own post.
• Creating an event: open the Events tab and create an event with a date, time and venue. Other devotees can RSVP.
• Listing your business: open the Sai Family tab and add a listing. It is published after our team reviews it.
• Uploads failing: use a stable connection, allow photo access in Settings and try a smaller file.

• Report an experience: tap the post menu and choose Report experience.
• Report a message: press and hold the message and choose Report.
• Report a listing: open the listing and tap Report.
• Block someone: open their devotee profile and tap Block.
• Anything else: email vikasahuja1971@gmail.com.

We review reports within 24 hours. Read our Community Guidelines.

• Delete your account from Profile, Account access, Delete Account.
• Manage permissions, notifications and data requests in Your Privacy Choices.
• Read our Privacy Policy and Terms of Use.

VPI Limited
Email: vikasahuja1971@gmail.com

Grievance Officer
Email: vikasahuja1971@gmail.com
We acknowledge grievances within 24 hours and aim to resolve them within 15 days, as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.